Ticket info
Overview
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Procedure away points
In order not to dup our regular supporters at away games, ticket sales for PSV away games are based on a points system. This takes into account the number of available tickets and the number of away points of the registered away ticket holders. A number of new arrangements apply to ticket sales for away matches starting in season 24/25.
New priority scheme 2024-2025 (pilot)
- At each away game, 10% of the tickets will be set aside. This 10% will be divided between 2 groups:
- Supporters with 6 away points up to 1 point below the priority group (5%)For example: the priority group must have 40 away points, then 5% of the number of tickets is available to supporters with 6 to 39 away points.
- Supporters with 0-5 away points (5%)For these two groups we work with a queue to create fair opportunities and a maximum of 4 tickets can be purchased per order.
- All tickets that are not sold in the priority are extra available for the 10% rule. This will be divided equally between the two groups. Generally, 2/3rds are sold in the priority sale.
- In case you are unable to attend, you can cancel or transfer your ticket while the sale is ongoing. Please note that transfers can only be made to someone from the same priority group.
No show at away games
If you are unexpectedly unable to attend, please cancel with PSV Ticket Sales no later than 3 working days before the match. PSV can then resell your ticket.
The first time no show without cancellation, you will receive a warning.
At the second time no show, the supporter loses one exit point.
Loyalty points
After visiting an away game, away points are automatically awarded by the system. In your profile you can see the number of away points you have accumulated.
For away matches in the Eredivisie and TOTO KNVB cup you receive 1 away point. For European away matches 2 away points.
Validity of away points
The away points you accumulate by visiting away games are valid for five seasons.
After this season, this procedure will be evaluated with the focus group and adjusted as necessary.